Last Updated: 1st November 2025
This Privacy Policy describes how MIFH Limited (“we”, “us”, “our”) collects, uses, and protects personal information obtained through our website https://www.onlywaytotravel.co.uk (“our Site”). We are committed to safeguarding the privacy of our users and ensuring compliance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our Site is owned and operated by MIFH Limited, a limited company registered in England and Wales under company number 04594020.
Email: steve@onlywaytotravel.co.uk
We act as the “data controller” of personal data collected via our Site.
We may collect and process the following personal information about you:
Identity Data: your name.
Contact Data: your email address or other contact details you provide.
Technical Data: information collected automatically via cookies and similar technologies, including your IP address, browser type, operating system, and browsing behaviour.
We do not collect or store financial information through our Site.
We collect data in the following ways:
When you contact us via email or through forms on our Site.
Automatically, through your use of our Site and cookies (see Section 7).
From third parties, such as analytics providers like Google Analytics.
We will only use your personal data where permitted by law. Common uses include:
To respond to your enquiries and provide customer service.
To manage and improve our Site, including monitoring its usage and security.
To analyse website performance through tools such as Google Analytics.
To comply with legal obligations and regulatory requirements.
We rely on the following lawful bases under the UK GDPR:
Consent: where you have agreed to the use of cookies or to receive marketing communications.
Legitimate Interests: for operating and improving our Site and providing requested information or services.
Legal Obligation: where processing is necessary for compliance with the law.
We may share your data with:
Service providers acting on our behalf, such as website hosting or analytics providers (e.g., Google Analytics).
Other websites operated by MIFH Limited for internal business purposes.
Regulatory authorities or legal bodies, where required by law.
We do not sell, rent, or trade personal data to third parties.
Our Site uses cookies to distinguish you from other users and to analyse traffic. This helps us provide a better experience and improve our website.
We use Google Analytics, which collects data such as your IP address and browsing activity. This information is anonymised where possible. You can disable cookies in your browser settings or via our cookie consent tool.
For more information on cookies, please refer to our Cookie Policy.
We retain personal data only for as long as necessary to fulfil the purposes described above or as required by law. Typically, personal data collected through contact forms will be retained for up to two years, unless a longer retention period is required or permitted by law.
We may transfer data to service providers located outside the UK (for example, Google). Where such transfers occur, we ensure appropriate safeguards are in place to protect your data, such as the use of standard contractual clauses approved by the UK Information Commissioner’s Office (ICO).
You have the following rights under UK data protection law:
Access – to request a copy of the personal data we hold about you.
Rectification – to request correction of inaccurate or incomplete data.
Erasure – to request deletion of your data where it is no longer necessary.
Restriction – to request limitation of processing in certain circumstances.
Objection – to object to processing based on legitimate interests.
Data Portability – to request transfer of your data to another organisation.
To exercise any of these rights, please contact us at steve@onlywaytotravel.co.uk.
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
We take appropriate technical and organisational measures to protect your personal data from loss, misuse, unauthorised access, disclosure, or alteration. However, no online transmission can be guaranteed as completely secure.
Our Site may contain links to other websites operated by MIFH Limited or third parties. We are not responsible for the privacy practices or content of such websites. Please review their respective privacy policies before providing any personal data.
We may update this Privacy Policy from time to time. The latest version will always be posted on this page and include the date of the last update.
If you have any questions about this Privacy Policy or your personal data, please contact:
Data Protection Officer
MIFH Limited
Email: steve@onlywaytotravel.co.uk
However you choose to connect, you’ll always receive the friendly, personal service that makes travelling with Only Way To Travel truly effortless.